Personalized Group & Private Language Instruction
CHICLE Language Institute offers personalized group and private corporate language instruction designed to meet the needs of your company or organization. Our programs support teams that work with international clients, multilingual communities, or global partners.
We provide on-site, off-site, and virtual language training in multiple languages, including business Spanish and English, to improve communication, confidence, and cultural competence in the workplace.
Tailored to Your Organization
Each program is designed around:
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Your specific learning goals and outcomes
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Implementation timeline and organizational commitment
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Delivery format in-person, virtual, or hybrid
Industry Experience & Expertise
Healthcare Providers
Patient-centered communication, essential medical terminology, and effective collaboration with interpreters and care teams.
Public Health
Community outreach communication, health education, and culturally responsive public messaging.
Hospitality
Guest-facing communication, customer service language skills, and cross-cultural interaction in fast-paced environments.
Law Enforcement
Language and cultural training that supports effective communication between public safety professionals and the public.
Education
Clear, effective communication with families, students, and faculty in multilingual academic settings.
Public Service Organizations
Clear, respectful communication with diverse communities across social, civic, and governmental services.
Corporate Group and Private Language Instruction
CHICLE offers corporate group and private language instruction tailored to the specific needs of companies, organizations, and institutions. These programs are ideal for employees who regularly interact with international clients or customers, as well as for professionals preparing for business travel or international assignments.
In addition to foreign language instruction, CHICLE also provides English language classes for employees, which may be offered on-site or off-site, depending on organizational needs. A multilingual workforce can enhance communication, efficiency, and client satisfaction, while strengthening an organization’s capacity to operate effectively in diverse and global environments.
Course content, duration, format, and location are fully customizable. CHICLE has extensive experience designing and delivering specialized language instruction for sectors including hospitality (restaurants and hotels), healthcare, law enforcement, public agencies, and service-based organizations. Instructional materials and course objectives are developed to reflect the real-world communication demands of each workplace.
CHICLE would be pleased to consult with your organization to design a program that aligns with your business goals, workforce needs, and operational context.
Please contact us for additional information or to discuss corporate language instruction options.
Spanish Proficiency Assessment Tools (SPAT)
Developed by CHICLE in 2006, the Spanish Proficiency Assessment Tools (SPAT) are designed to evaluate the Spanish language proficiency of employees across a wide range of professional settings. SPAT has been used extensively with county agencies, including health and social services, emergency response departments, dental clinics, and administrative offices.
SPAT provides a standardized, objective framework for determining the level of Spanish communication an employee can safely, accurately, and appropriately perform in the workplace. The assessment tools are adaptable and can be customized for additional sectors, including school systems, nonprofit organizations, hospitality and service industries, automotive businesses, and any organization serving Spanish-speaking populations.
For larger organizations, CHICLE offers training for internal staff to administer the assessments independently. For smaller organizations, CHICLE can conduct assessments directly, either in person or remotely, through a contractual agreement.
The assessment process begins with a general evaluation of speaking and listening proficiency. Individuals who demonstrate adequate proficiency then complete a job-specific assessment tailored to their actual work responsibilities. These advanced assessments are based on customized dialogue scenarios, developed in collaboration with the organization to ensure relevance and accuracy.
SPAT also includes a Cultural Competency Assessment, which may be administered independently of language proficiency. In addition, writing and translation assessments are available for fluent Spanish speakers whose roles require advanced literacy skills.
The Cultural Competency Assessment consists of a 20-item true/false instrument designed to measure understanding of cultural concepts and to identify common misconceptions that may affect service delivery.
Example statements include:
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“Hispanic is a racial category comparable to Caucasian or Asian.”
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“When working with Latino populations, it can be assumed that individuals are observant Catholics.”
Together, these assessment tools support organizations in establishing appropriate language access practices, reducing risk, and promoting effective and culturally responsive communication.
For additional information about SPAT or to discuss implementation options, please contact CHICLE.